Terms of service
Welcome to Naureen. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. General Information
The Naureen website (the "Site") is operated by Naureen. Throughout the site, the terms "we," "us," and "our" refer to Naureen.
By accessing or using the site, you accept and agree to these terms. If you do not agree, you may not access the website or use any services.
2. Intellectual Property
All content on this site, including but not limited to text, graphics, logos, images, and software, is the property of Naureen and is protected by international copyright, trademark, and other intellectual property laws.
You may not use, copy, or distribute any content from this website without explicit written permission from Naureen.
3. Product Information
We strive to ensure that all information on our products is accurate, including descriptions, prices, and images. However, we cannot guarantee that all information will be free from errors.
Colours may appear slightly different depending on your screen settings. We cannot guarantee that your device accurately reflects the product’s colours.
4. Pricing and Payment
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products without prior notice.
Payment must be made through the payment methods provided on the site. All transactions are secure and encrypted.
5. Shipping and Delivery
Orders are processed within 2-3 business days. Shipping times may vary based on location.
Shipping costs, where applicable, will be calculated and displayed at checkout.
Naureen is not responsible for delays caused by external factors such as customs processing or courier delays.
6. Returns and Exchanges
We accept returns and exchanges within 7 days of receiving your order, provided the item is in its original condition, unworn, and with all tags and packaging intact.
Naureen reserves the right to refuse a return/exchange if the product is not in its original condition, is damaged, has signs of usage or is missing parts of the packaging.
Shipping costs for returns are the responsibility of the customer unless the item is defective.
Upon receiving the order, please inspect the product and get in touch with us in case of any damage or defect or if you have received the wrong item.
To initiate a return or exchange, please contact us at support@naureen.in with your order details.
Please refer to our Return and Refunds policy for further information.
7. Order Cancellation
In case you wish to cancel the order, please drop an e-mail at support@naureen.in with your order number, as soon as possible. We can cancel your order and refund the amount only if the order has not already been dispatched.
Please refer to our Return and Refunds policy for further information.
8. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your information.
9. Limitation of Liability
Naureen shall not be liable for any indirect, incidental, or consequential damages that result from the use of, or inability to use, the products sold on this site.
We are not responsible for any damage resulting from improper handling or care of our products.
10. Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these terms at our discretion. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, and you submit to the exclusive jurisdiction of the courts in that region.
12. Contact Information
If you have any questions about these terms and conditions, please feel free to contact us at support@naureen.in